This Privacy Policy explains how Bhagwati Steel Traders collects, uses, and protects your personal information when you visit our website or submit an enquiry. By using our website, you agree to the practices described in this policy. Please read it carefully.
Who We Are
Bhagwati Steel Traders is a steel trading company registered and operating from GIDC Makarpura, Vadodara, Gujarat – 390011, India. We supply premium quality steel products including pipes, tubes, sheets, structural steel, fittings, flanges, and non-ferrous metals to industrial clients across Gujarat and Western India.
GSTIN: 24AHSPP6988M1Z4
Owner: Madan Patel
Contact: sales.bhagwatisteel07@gmail.com
Phone: +91 98250 13872
We are responsible for the personal information collected through this website, and we decide why and how it is used.
Data We Collect
We collect the information that you voluntarily provide through our contact and enquiry form, along with limited technical information that is collected automatically when you visit our website, as described below.
| Data Type | What We Collect | Required? |
|---|---|---|
| Identity | Full name | Yes |
| Contact | Email address, phone number | Yes |
| Business | Company name | Optional |
| Enquiry | Subject, message / requirements | Yes |
| Documents | Uploaded files (PDF, Excel, Word, images) for quotation requests | For quote requests only |
| Technical | Basic browser/device info via third-party hosting and form handling services | Automatic |
We do not request: payment or financial information, government ID numbers, passwords, precise location data, or other sensitive personal data as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Please do not include such information in your message or in any file you upload.
How We Use Your Data
We use your personal information solely for the following legitimate business purposes:
| Purpose | Details |
|---|---|
| Responding to enquiries | To contact you about your steel product requirements, quotation requests, or general questions |
| Providing quotations | To prepare and send product quotes based on your specifications |
| Business communication | To follow up on orders, deliveries, or ongoing business discussions |
| Improving our service | To understand what products and services our clients need |
We do not use your data for automated decision-making, profiling, or marketing to third parties. We will never sell, rent, or trade your personal information.
Third-Party Services
To operate our contact form and file upload functionality, we use the following trusted third-party services. By submitting our contact form, your data passes through these services:
Netlify
We use Netlify to host our website and to process contact form submissions, including any file uploads you send with your enquiry.
View Netlify Privacy Policy →Google Fonts & Maps
We use Google services to load fonts and display our map embed. Google may receive technical information such as your IP address as part of delivering those services.
View Google Privacy Policy →Font Awesome CDN
We load icon assets from the Font Awesome CDN to support the visual interface of the website.
View CDNJS Privacy Info →All third-party services listed above are reputable, internationally recognised platforms with their own privacy policies and security measures. We are not responsible for their independent data practices.
Processing outside India: These providers may process or store data on servers located outside India. By submitting our contact form, you understand that your information may be transferred to and handled in other countries.
Data Storage & Retention
Your enquiry is stored in our Netlify Forms dashboard and forwarded to our business email (Gmail). We retain business communication records for as long as necessary to fulfil the purpose for which they were collected, or as required by Indian business and tax regulations.
| Data | Where Stored | Retention Period |
|---|---|---|
| Contact form submissions | Netlify Forms dashboard and business email notifications | Up to 3 years after our last communication with you, unless a longer period is required by law |
| Uploaded files | Netlify form file storage linked to the submission | Kept with the related submission for the same period |
| Business correspondence | Our Gmail inbox | As needed for customer service, order follow-up, and legal compliance (including tax records) |
Enquiry information that is no longer needed for a legitimate business purpose is deleted once the retention period above has passed.
Cookies
Our website itself does not set any cookies directly. However, the following embedded third-party services may set cookies on your device when you visit our website:
| Service | Cookie Purpose | How to Opt Out |
|---|---|---|
| Google Maps | Map functionality, analytics | Browser cookie settings |
| Google Fonts | Font delivery (no tracking cookies) | N/A — no personal data |
| Font Awesome CDN | Icon delivery (no tracking cookies) | N/A — no personal data |
You can control or delete cookies through your browser settings at any time. Disabling cookies will not affect your ability to use our contact form or view our products.
Your Rights
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian law, including the Digital Personal Data Protection Act, 2023 as its provisions come into force, you have the following rights regarding your personal data:
Right to Access
You may request a copy of the personal information we hold about you at any time.
Right to Correct
If any information we hold is inaccurate or incomplete, you can ask us to correct it.
Right to Delete
You may request deletion of your personal data, subject to legal retention requirements.
Right to Withdraw
You may withdraw consent for us to contact you or use your data at any time by emailing us.
Right to Know
You may ask which third-party services handle your data, as listed in Section 4.
Right to Grievance Redressal
You may raise any privacy complaint with our Grievance Officer listed in Section 11.
To exercise any of these rights, please email us at sales.bhagwatisteel07@gmail.com with the subject line "Privacy Request". We will respond within 30 days.
Data Security
We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. Our security measures include:
| Measure | Details |
|---|---|
| HTTPS Encryption | All data transmitted between your browser and our website is encrypted via SSL/TLS |
| Secure File Transfer | Uploaded files and enquiry details are transmitted over HTTPS |
| Account Security | Our communication and hosting tools are protected with standard account security controls |
| Limited Access | Access to submitted enquiries is restricted to authorised business personnel |
No method of transmission over the internet is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately.
Children's Privacy
Our website is intended for business and industrial use only. We do not knowingly collect personal information from anyone under the age of 18. Our services, products, and communications are directed at business professionals, procurement managers, engineers, and industrial buyers.
If we become aware that we have inadvertently collected information from a minor, we will delete it immediately. If you believe we have received data from a minor, please contact us at sales.bhagwatisteel07@gmail.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, third-party services we use, or applicable laws and regulations. When we make changes we will:
| What Changes | What We Will Do |
|---|---|
| Minor updates (wording, clarity) | Update the "Effective Date" at the top of this page |
| Significant changes (new data use) | Update this page and note the change clearly |
| Changes affecting existing clients | Notify via email where reasonably possible |
We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. This policy was last updated on October 12, 2026.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us directly. We are committed to resolving any privacy concerns promptly.
Grievance Officer: Madan Patel, Bhagwati Steel Traders
Email: sales.bhagwatisteel07@gmail.com
Phone: +91 98250 13872 (Mon – Sat, 9:00 AM – 7:00 PM)
Privacy Questions?
We're Here to Help.
Reach out via email or phone. We respond to all privacy requests within 30 days.
Registered Address: Bhagwati Steel Traders, 497/8, GIDC Makarpura, Vadodara, Gujarat – 390011, India